At Kai Havens Airbnb Hotel, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, make a reservation, or interact with our services. By using our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
- Personal Information: When you make a reservation or contact us, we may collect personal information such as your name, email address, phone number, and payment details.
- Booking Information: We collect information related to your reservations, including dates of stay, room preferences, and special requests.
- Technical Data: We collect information about your visit to our website, including your IP address, browser type, operating system, and browsing behavior through cookies and similar technologies.
2. How We Use Your Information
- Reservation Management: We use your personal and booking information to process and manage your reservations, including sending confirmation emails and updates.
- Customer Service: Your contact details may be used to respond to inquiries, provide assistance, and address any issues related to your stay.
- Marketing: With your consent, we may use your email address to send you promotional offers, newsletters, and updates about our services. You can opt-out of marketing communications at any time.
- Improvement: We use technical data to analyze website performance, improve user experience, and tailor content to your preferences.
3. Sharing Your Information
- Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, or providing customer support. These providers are required to protect your information and use it only for the purposes we specify.
- Legal Requirements: We may disclose your information if required by law, or in response to a legal request or investigation.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, provided that the new entity agrees to comply with this Privacy Policy.
4. Data Security
- Protection Measures: We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
- Data Retention: We retain your information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes.
5. Cookies and Tracking Technologies
- Cookies: We use cookies and similar technologies to enhance your browsing experience, analyze website performance, and serve personalized content and advertisements. You can manage your cookie preferences through your browser settings.
- Tracking: We may use third-party tracking tools to collect and analyze data about your interactions with our website.
6. Your Rights
- Access and Correction: You have the right to access and correct your personal information. If you wish to update or review the information we hold about you, please contact us.
- Opt-Out: You may opt-out of receiving marketing communications by following the unsubscribe instructions provided in the emails or by contacting us directly.
- Deletion: You may request the deletion of your personal information, subject to any legal or contractual obligations we may have.
7. Links to Other Websites
Our website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on our website, and the updated policy will take effect immediately upon posting.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at privacy@kaihavens.com or call us at [your contact number]. We are committed to addressing your concerns and ensuring your privacy.
Thank You for Choosing Kai Havens
Thank you for taking the time to review our Privacy Policy. We value your trust and are dedicated to protecting your personal information.